Return and Refund Policy for Trendurfashion

At Trendurfashion, we want our customers to be completely satisfied with their purchase. If you are not satisfied with your product, we offer a straightforward return and refund policy as detailed below:

1. Return Eligibility

• You can return products within 14 days from the date of delivery, provided the product is in original condition and has not been used, washed, or damaged.
• Items must be returned in their original packaging with tags attached.
• Customized or personalized products, including socks and handkerchiefs with specific embroidery or design requests, cannot be returned or exchanged unless they are faulty.

2. Process for Returns

• To initiate a return, please contact our customer service team at support@trendurfashion.in with your order number and details about the product you’d like to return.
• We will guide you through the process and send you a return authorization if your request is valid.
• Please ensure that the returned product is securely packaged to avoid any damage during transit.

3. Refunds

• Once we receive the returned product and confirm that it meets our return policy criteria, we will initiate a refund to the original payment method.
• Refunds will be processed within 7-10 business days after the return is received and inspected.
• Shipping fees are non-refundable. If the return is due to our error (e.g., damaged or incorrect product received), we will cover the return shipping costs.

4. Exchanges

• If you wish to exchange a product for a different size or color, please follow the return process and place a new order for the item you want.
• Exchanges are subject to product availability.

5. Defective or Damaged Items

• If your product arrives damaged or defective, please notify us within 48 hours of delivery, and we will arrange for a replacement or full refund.
• Please include photos of the damage or defect to help us resolve the issue more quickly.

6. Non-Returnable Items

• Certain items, including customized or personalized products, cannot be returned unless they are faulty.
• Products purchased from third-party platforms (such as Amazon or other retailers) are subject to their return policies and cannot be returned through our website.

7. Contact Us If you have any questions or need assistance with returns or refunds, please reach out to our customer service team at support@trendurfashion.in or call us at 8860598264.

By purchasing from Trendurfashion, you agree to abide by our Return and Refund Policy. We are committed to providing high-quality products and customer satisfaction. Thank you for shopping with us!